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A Letter of Complaint-2

 

Formal Letter Writing

A Letter of Complaint

 

 You are Rakesh/Raksha, a resident of 12, Rose Avenue, Jaipur. You booked a three-day weekend tour to Udaipur through “Royal Holidays Pvt. Ltd.” The bus arrived late, the sightseeing locations were reduced, and the hotel facilities were extremely poor. Write a letter of complaint to the Manager of the company expressing your dissatisfaction. (200 words)

  

Lane-12,

Rose Avenue

Jaipur – 302021

 

Date: 6 December 2025

 

The Manager

Royal Holidays Pvt. Ltd.

Jaipur

 

Subject: Complaint Regarding Poor Weekend Tour Arrangements-reg

 

Dear Sir/Madam,

 

I, Rakesh/Raksha, am writing to express my dissatisfaction with the three-day weekend tour to Udaipur booked through your agency. The services provided fell far short of what was promised in your brochure and during the booking.

 To begin with, the bus that was supposed to pick us up at 6:00 a.m. arrived almost three hours late, causing unnecessary inconvenience to the tourists. Due to this delay, the scheduled sightseeing plan was cut short, and many important attractions such as Fateh Sagar Lake and Sajjangarh Fort were omitted entirely without any explanation.

 Furthermore, the hotel arrangements were extremely disappointing. The rooms were cramped, poorly maintained, and lacked basic amenities. The staff was uncooperative, and the food served was neither hygienic nor adequate, making the stay uncomfortable for all travellers.

 Such negligence not only ruins the travel experience but also reflects poorly on the tourism services of the city. I request that you take strict action to improve the quality of transportation, accommodation, and service delivery to ensure that future customers are not misled by exaggerated claims.

 Thank you.

 Yours sincerely,

Rakesh/Raksha


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